How a move is planned.
Every move starts with the quote form or an email. A surveyor then visits your UK home, lists what is going, notes anything fragile or unusual, and asks about access at both addresses: parking, stairs, lifts, the width of the street.
The written quote that follows lists each part of the move on its own line: packing, paperwork, transport, delivery, storage. If something is not on the page, it is not included, and you can ask for it to be added or taken away before you book.
Before collection we build the inventory from the packing record, prepare the UK export declaration and the import documents for the destination, and tell you which personal documents to have ready. On delivery the crew places furniture in the rooms you choose and reassembles what was taken apart.
Why only four countries.
Each destination has its own sticking point. In Paris it is the parking permit and the external lift. In a Tuscan hill town it is the limited-traffic zone and the lane up to the house. On the Costa del Sol it is the community of owners and the size of the lift. In Lisbon and Porto it is the gradient. Knowing those details for every one of our routes is what we are selling.
So we keep the list short: France, Italy, Spain and Portugal, collected from anywhere in the UK.
What we will put in writing.
Ask us anything you would ask any international remover: what the quote includes, who prepares the customs paperwork, what transit cover is offered and on what terms, who will deliver at the other end. The answers belong in the quote, not in a phone call, and that is where you will find them.
Read the booking terms,
compare the four destinations,
or write to us.